If you’re a small business owner, we don’t have to tell you: you have a lot of balls in the air! But approaching your business like a military commander might approach a battlefield might help you get more done. Consider these tips from Bryan Clayton, a small business owner himself, and creator of this infographic. His top tips:
• Make a plan, don’t just make it up as you go!
• Study your competitors. What can you do better than they’re doing?
• Offer exceptional service rather than trying to “steal” customers using less-than-noble ways.
• Build a stronger customer base with referrals. Nothing sells like word of mouth!